Remote Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for clients in a fully remote, full-time role. Respond to enquiries via email, phone, and digital channels, provide accurate information about consulting services, and resolve issues, complaints, and requests to ensure strong satisfaction. Maintain detailed CRM records, support client onboarding, escalate complex matters to internal teams, and gather client feedback to improve service and process quality.

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for client enquiries, responding professionally and promptly via email, phone, and other digital channels.
•Provide accurate and detailed information about consulting services and offerings.
•Manage and resolve client issues, complaints, and requests to ensure high satisfaction.
•Escalate complex or technical issues to relevant internal teams or senior consultants while maintaining ownership of the client relationship.
•Maintain up-to-date CRM records, support client onboarding, gather client feedback, and collaborate to ensure a consistent client journey.

Pay and Benefits

Salary: USD 28,000 - 38,000 annually

Perks:Remote Work

Key Requirements

•Proven experience in a customer service or client-facing role, preferably in a professional B2B or consulting environment.
•Exceptional written and verbal communication skills with a clear, confident, professional demeanour.
•Strong problem-solving skills and the ability to think critically to find effective solutions for clients.
•Excellent organisational and time-management abilities, managing multiple priorities independently in a remote setting.
•Proficiency using CRM software and the Microsoft Office Suite.

Skills:CommunicationProblem-solvingCritical thinkingOrganizationCustomer focus

Tech Stack:CRMMicrosoft Office Suite

Company Brief

Qureos

Website

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Qureos

1 week ago

Remote Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for client enquiries, responding professionally and promptly via email, phone, and other digital channels.
•Provide accurate and detailed information about consulting services and offerings.
•Manage and resolve client issues, complaints, and requests to ensure high satisfaction.
•Escalate complex or technical issues to relevant internal teams or senior consultants while maintaining ownership of the client relationship.
•Maintain up-to-date CRM records, support client onboarding, gather client feedback, and collaborate to ensure a consistent client journey.

Pay and Benefits

Salary: USD 28,000 - 38,000 annually

Perks:Remote Work

Key Requirements

•Proven experience in a customer service or client-facing role, preferably in a professional B2B or consulting environment.
•Exceptional written and verbal communication skills with a clear, confident, professional demeanour.
•Strong problem-solving skills and the ability to think critically to find effective solutions for clients.
•Excellent organisational and time-management abilities, managing multiple priorities independently in a remote setting.
•Proficiency using CRM software and the Microsoft Office Suite.

Skills:CommunicationProblem-solvingCritical thinkingOrganizationCustomer focus

Tech Stack:CRMMicrosoft Office Suite

Company Brief

Qureos

Website