Sr. Manager - IPD Cashless Service Mgt (Health) (Bangkok, TH, 10330)

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Team management","Analytical thinking"]

Senior leadership role overseeing IPD cashless claim operations in Bangkok. Responsible for end-to-end cashless claim processes, supervising and developing a team, ensuring SLA compliance, real-time monitoring, task allocation, roster management, and cross-functional coordination to resolve complex claim issues and ensure timely payments in health insurance/claims operations.

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FursaFursa
Allianz
Allianz
6 months ago

Sr. Manager - IPD Cashless Service Mgt (Health) (Bangkok, TH, 10330)

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Last checked: 4 hours agoStatus: Live

Job Summary

Senior leadership role overseeing IPD cashless claim operations in Bangkok. Responsible for end-to-end cashless claim processes, supervising and developing a team, ensuring SLA compliance, real-time monitoring, task allocation, roster management, and cross-functional coordination to resolve complex claim issues and ensure timely payments in health insurance/claims operations.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee and manage the end-to-end process of IPD cashless claims, ensuring compliance with policy terms and conditions, company policies and standards.
  • •Supervise and guide the team in handling claim approvals, ensuring accuracy, timeliness, and adherence to service level agreements (SLAs).
  • •Plan and allocate tasks, closely monitor team performance to achieve SLA and service quality targets, including real-time monitoring.
  • •Organize and manage team rosters to ensure full coverage and optimize efficiency and effectiveness of service delivery.
  • •Develop team skills and knowledge through training and coaching to enhance operational efficiency.

Key Requirements

  • •Degree in business administration, Nursing, Business Sciences (Medical Technology) or related field.
  • •Minimum 10 years of experience in Health Insurance, Medical or Claims Management
  • •Experience in team/people management
  • •Data analytical and problems-solving skills
  • •Strong knowledge and experience in cashless claim processes (Nice to Have)
Experience:10+ yearsHealthcareHealth insuranceClaims management
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solvingTeam managementAnalytical thinking

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn