Principal Process Associate (Intelligent Automation Engineer)

Discover Financial
Richmond, Wilmington
Workplace: OnsiteFull timeUSD 108,900 - 124,300 annuallyFunction: QA, Test & Release EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Mentoring","Risk management","Stakeholder collaboration"]

Design, build, test, and deploy intelligent automation workflows and cognitive solutions for the Finance organization, with minimal oversight. Optimize business processes using AI and machine learning integrations to reduce incident handling and change implementation time. Create monitoring and analytics for automated workflows, establish development standards, and mentor junior team members. Manage and escalate risk and customer-impacting issues to drive reliable service delivery.

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Discover Financial
Discover Financial
1 month ago

Principal Process Associate (Intelligent Automation Engineer)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Design, build, test, and deploy intelligent automation workflows and cognitive solutions for the Finance organization, with minimal oversight. Optimize business processes using AI and machine learning integrations to reduce incident handling and change implementation time. Create monitoring and analytics for automated workflows, establish development standards, and mentor junior team members. Manage and escalate risk and customer-impacting issues to drive reliable service delivery.
Location: Richmond, Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Gather requirements, build, test, and deploy intelligent automation workflows and cognitive solutions.
  • •Optimize business processes using intelligent automation, machine learning integrations, and AI to reduce incident handling time and implementation time.
  • •Create monitoring and analytics solutions for automated workflows.
  • •Create processes, procedures, guidelines, and standards for intelligent automation development across the team.
  • •Mentor junior team members and actively manage and escalate risk and customer-impacting issues to management.

Pay and Benefits

Salary: USD 108,900 - 124,300 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 2 years of experience in process management.
  • •At least 2 years of experience with Git or GitHub.
  • •At least 3 years of Technology Project Delivery experience.
  • •At least 1 year of experience with modern Intelligent Automation platforms and integrating cognitive API services (OCR, NLP, or Generative AI).
Experience:2+ years
Education:Bachelor's
Skills:MentoringRisk managementStakeholder collaboration
Tech Stack:GitGitHubUiPathAutomation AnywhereBlue PrismPythonMachine learningArtificial intelligenceOCRNLPGenerative AICognitive API

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn