Wellbeing Operations Manager (APAC), Trust & Safety

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: mastersSkills: ["Analytical skills","Data-driven decision-making","Stakeholder management","Consulting","Project management"]

Own and drive employee wellbeing program initiatives for Trust & Safety teams across APAC, including participation rates and site health reporting. Serve as an evidence-based partner to internal and external stakeholders by delivering tailored psychoeducational training, consulting on mental health needs, and using data analysis to improve outcomes. Set productivity targets with vendor clinicians, monitor effectiveness, ensure legal/regulatory compliance, and manage site support coverage.

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ByteDance
ByteDance
1 month ago

Wellbeing Operations Manager (APAC), Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own and drive employee wellbeing program initiatives for Trust & Safety teams across APAC, including participation rates and site health reporting. Serve as an evidence-based partner to internal and external stakeholders by delivering tailored psychoeducational training, consulting on mental health needs, and using data analysis to improve outcomes. Set productivity targets with vendor clinicians, monitor effectiveness, ensure legal/regulatory compliance, and manage site support coverage.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own and drive employee wellbeing program initiatives, participation rates, and site health reports for in-house Trust & Safety teams within APAC.
  • •Provide subject matter expertise and evidence-based wellbeing solutions and recommendations to internal and external stakeholders.
  • •Develop tailored wellbeing programming interventions at the site level, customized to cultural and business needs.
  • •Set and monitor wellbeing productivity targets with vendor clinicians and ensure appropriate coverage for site support.
  • •Deliver psychoeducational training to leaders and frontline teams, monitor/evaluate strategy effectiveness, and ensure compliance with legal/regulatory standards.
Travel: Medium travel

Key Requirements

  • •Post-graduate degree (or equivalent) in health psychology, behavioural science, or another relevant health behaviour field.
  • •3+ years of experience supporting evidence-based health and wellbeing programs in a corporate context.
  • •Strong analytical skills to interpret data and make data-driven decisions.
  • •Experience providing consultancy on complex topics in a business environment and leading/influencing stakeholders at all levels.
  • •Strong project management skills to manage multiple initiatives simultaneously.
Experience:3+ yearsCorporate context
Education:Master's in health psychology, behavioural science (or another relevant health behaviour field)
Skills:Analytical skillsData-driven decision-makingStakeholder managementConsultingProject management
Licenses:Full unrestricted license to practice

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn