Manager ITCS Delivery Excellence

Audemars Piguet
Switzerland
Workplace: HybridFull timeFunction: Transportation & Fleet OperationsExperience: 10+ yearsSkills: ["Leadership","Stakeholder influence","Facilitation","Collaboration","Communication"]

Drive delivery excellence within Digital / IT Client Solutions by evolving delivery modes to improve performance, efficiency, and business/user impact. Lead the adoption of Agile and Lean practices, simplify processes, and strengthen operational excellence. Implement data-driven governance and visual management (Obeya, KPIs, dashboards) to enable fast decisions. Use user-centered approaches, Gemba, and automation to continuously improve service quality and user experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Audemars Piguet
Audemars Piguet
1 month ago

Manager ITCS Delivery Excellence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive delivery excellence within Digital / IT Client Solutions by evolving delivery modes to improve performance, efficiency, and business/user impact. Lead the adoption of Agile and Lean practices, simplify processes, and strengthen operational excellence. Implement data-driven governance and visual management (Obeya, KPIs, dashboards) to enable fast decisions. Use user-centered approaches, Gemba, and automation to continuously improve service quality and user experience.
Location: Switzerland
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Evolve delivery practices and operating modes to sustainably improve performance, efficiency, and impact for business and users.
  • •Coach teams to adopt new practices, develop capabilities, and embed a culture based on collaboration, accountability, and continuous improvement.
  • •Align strategy, priorities, execution, and results through a pragmatic, impact-oriented approach.
  • •Strengthen operational excellence by simplifying processes, fluidifying workflows, and applying Agile and Lean principles.
  • •Set up data-driven and visual management mechanisms (Obeya, KPIs, dashboards) and promote user-centered approaches, Gemba, and process automation to improve service quality.

Pay and Benefits

Perks:Health InsuranceRemote WorkPension

Key Requirements

  • •At least 10 years of experience leading IT organizations, project portfolios, or Delivery Excellence functions, including transformation of ways of working in an international environment.
  • •Experience improving operational performance and implementing Agile, Lean, or DevOps practices while optimizing processes and organizations.
  • •Strong customer and user orientation, with experience applying user-centered approaches, field observation (Gemba), and/or design centered on users.
  • •Proficiency in governance and data-driven performance management, with performance indicators and visual management tools such as Obeya (or equivalent).
  • •Proven experience in budget management, building business cases, value optimization, and managing strategic suppliers.
Experience:10+ years
Skills:LeadershipStakeholder influenceFacilitationCollaborationCommunication
Languages:French
Tech Stack:AgileLeanDevOps

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn