Customer Engineer II-MDP

Applied Materials
Shenzhen
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Customer communication"]

Serve as a direct liaison with customers, installing, maintaining, and upgrading equipment. Troubleshoot using digital analytics and basic diagnostic techniques, applying preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Collaborate with senior field engineers for guidance, communicate with customers to ensure smooth operations, and meet on-site safety and environmental requirements in Shenzhen.

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Applied Materials
Applied Materials
4 days ago

Customer Engineer II-MDP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a direct liaison with customers, installing, maintaining, and upgrading equipment. Troubleshoot using digital analytics and basic diagnostic techniques, applying preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Collaborate with senior field engineers for guidance, communicate with customers to ensure smooth operations, and meet on-site safety and environmental requirements in Shenzhen.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance from senior engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Low travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Complete an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Read and interpret electrical and mechanical schematics.
  • •Diagnose and resolve basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus familiarity with hand tools (including digital multimeters).
Experience:1-2 years
Education:Associate's
Skills:Written communicationVerbal communicationCustomer communication
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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