KeyCorp

1 day ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a trusted problem solver in branch operations by handling complex teller and client service issues, coaching other tellers, and strengthening the client experience. Lead Teller responsibilities include scheduling and staffing support for the teller line, ensuring compliance with regulatory/audit/security procedures, balancing cash drawers, and identifying financial wellness needs to transition clients to a banker for deeper conversations.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide distinctive client service by listening for needs, resolving complex client servicing issues, and transitioning clients to a banker for financial wellness conversations.
•Coach and support tellers to ensure efficient, effective, and accurate teller functions in an in-person branch setting.
•Manage day-to-day teller line operations, including scheduling, observing teller performance, and overseeing operational standards and compliance.
•Ensure compliance with regulatory, security, and internal audit procedures, including accurately balancing cash drawers within guidelines.
•Support the branch manager with onboarding and training new tellers and help maintain product guides, fees, and policy knowledge.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years of demonstrated superior client relationship skills (required).
•3+ years of experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client serviceCoachingLeadershipTeamworkTime management

Certifications:Notary License

Tech Stack:PCWindowsCalculatorATMOnline bankingTelephone banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

1 day ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide distinctive client service by listening for needs, resolving complex client servicing issues, and transitioning clients to a banker for financial wellness conversations.
•Coach and support tellers to ensure efficient, effective, and accurate teller functions in an in-person branch setting.
•Manage day-to-day teller line operations, including scheduling, observing teller performance, and overseeing operational standards and compliance.
•Ensure compliance with regulatory, security, and internal audit procedures, including accurately balancing cash drawers within guidelines.
•Support the branch manager with onboarding and training new tellers and help maintain product guides, fees, and policy knowledge.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years of demonstrated superior client relationship skills (required).
•3+ years of experience in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ years

Education:High School

Skills:Client serviceCoachingLeadershipTeamworkTime management

Certifications:Notary License

Tech Stack:PCWindowsCalculatorATMOnline bankingTelephone banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn