Automotive Parts Associate

Carvana
Sacramento
Workplace: OnsiteFull timeUSD 21 - 23 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Communication","Attention to detail","Problem-solving","Safety compliance"]

Provide friendly, professional assistance to customers by identifying and recommending automotive parts, sourcing and ordering complex items, and helping with parts compatibility and installation questions. Process parts orders and returns, handle customer inquiries and concerns, and support internal shop teams. Manage the parts inventory by maintaining a clean parts counter/stock room, replenishing stock, and coordinating timely delivery with suppliers while meeting safety and OEM standards.

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FursaFursa
Carvana
Carvana
1 day ago

Automotive Parts Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Provide friendly, professional assistance to customers by identifying and recommending automotive parts, sourcing and ordering complex items, and helping with parts compatibility and installation questions. Process parts orders and returns, handle customer inquiries and concerns, and support internal shop teams. Manage the parts inventory by maintaining a clean parts counter/stock room, replenishing stock, and coordinating timely delivery with suppliers while meeting safety and OEM standards.
Location: Sacramento
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers and provide expert guidance on automotive parts identification and recommendations.
  • •Source and order complex automotive parts for customers and the internal shop team.
  • •Process sales transactions, including parts orders and returns.
  • •Maintain a clean, organized parts counter and stock room, including inventory management and replenishment.
  • •Collaborate with the internal shop team and suppliers and provide technical support on parts compatibility and installation.

Pay and Benefits

Salary: USD 21 - 23 hourly
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Minimum of 6 months of professional automotive parts experience.
  • •Excellent customer service and communication skills.
  • •Knowledge of automotive parts, tools, and systems.
  • •Ability to work in a fast-paced environment while complying with safety and OEM standards.
  • •Must be able to read, write, speak, and understand English; must have a valid driver’s license and a clean driving record.
Experience:Automotive partsDealership operations
Skills:Customer serviceCommunicationAttention to detailProblem-solvingSafety compliance
Licenses:Driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn