Allianz

1 month ago

Claims Processing Agent - German Speaker (Cairo, EG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Processing medical claims for clients worldwide with a strong focus on accuracy and customer service. Adjudicate and process claims within SLA (clear to zero), leverage client databases, and support team KPIs in a fast-paced, AI-enabled environment to ensure timely, compliant outcomes.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Entry level

Key Responsibilities

•Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
•Use Allianz Partners client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning
•Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
•Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
•Identify duplicate payments, overbilling, up coding, possible non-disclosure and fraudulent claims in line with cost containment policies

Key Requirements

•1-2 years’ experience in a customer focused environment.
•Proficiency in MS Office
•Candidates must possess at least a B2 level of German Proficiency.
•Completion or progression towards the Diploma in Private Medical Insurance.
•A highly customer-focused individual with strong interpersonal, communicative and accuracy skills.

Experience:1-2 yearsInsuranceHealthcare

Skills:CommunicationTeamworkCustomer serviceAttention to detailProblem-solving

Languages:GermanEnglish

Tech Stack:MS OfficeAIAnalyticsCloud

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

1 month ago

Claims Processing Agent - German Speaker (Cairo, EG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Entry level

Key Responsibilities

•Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
•Use Allianz Partners client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning
•Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
•Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
•Identify duplicate payments, overbilling, up coding, possible non-disclosure and fraudulent claims in line with cost containment policies

Key Requirements

•1-2 years’ experience in a customer focused environment.
•Proficiency in MS Office
•Candidates must possess at least a B2 level of German Proficiency.
•Completion or progression towards the Diploma in Private Medical Insurance.
•A highly customer-focused individual with strong interpersonal, communicative and accuracy skills.

Experience:1-2 yearsInsuranceHealthcare

Skills:CommunicationTeamworkCustomer serviceAttention to detailProblem-solving

Languages:GermanEnglish

Tech Stack:MS OfficeAIAnalyticsCloud

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn