Customer Support Representative

Qureos
Anywhere
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service","Problem-solving","Organization","Independent work"]

Provide friendly, professional customer support by responding to guest and client questions via email, chat, and phone. Accurately manage bookings, reservations, and follow-ups, maintain and update customer records in the system, and escalate issues when needed. Support daily operations while delivering timely, courteous service to ensure guest satisfaction. Paid online training is provided with a flexible schedule in a fully remote environment.

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FursaFursa
Qureos
Qureos
22 hours ago

Customer Support Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide friendly, professional customer support by responding to guest and client questions via email, chat, and phone. Accurately manage bookings, reservations, and follow-ups, maintain and update customer records in the system, and escalate issues when needed. Support daily operations while delivering timely, courteous service to ensure guest satisfaction. Paid online training is provided with a flexible schedule in a fully remote environment.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Respond to guest and client inquiries via email, chat, and phone
  • •Provide professional, timely, and courteous support to ensure guest satisfaction
  • •Manage bookings, reservations, and follow-ups accurately
  • •Maintain and update customer records in the system
  • •Escalate issues appropriately and support daily operations

Pay and Benefits

Salary: CAD 750 weekly
Perks:Remote Work

Key Requirements

  • •Strong written and verbal communication skills
  • •Excellent customer service and problem-solving abilities
  • •Basic computer skills including MS Office, Google Workspace, and email
  • •Reliable internet connection with access to a computer or smartphone
  • •Self-motivated, organized, and able to work independently in a remote setting
Skills:CommunicationCustomer serviceProblem-solvingOrganizationIndependent work
Tech Stack:MS OfficeGoogle WorkspaceEmail

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn