The North Face: Supervisor - Granville

The North Face
Vancouver
Workplace: OnsiteFull timeCAD 22.35 - 26.46 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Communication","Leadership","Results-driven","Adaptability"]

Lead daily retail operations as a Supervisor, supporting the store leadership team to deliver a high level of personalized customer engagement. Coach and develop associates, help achieve sales goals using KPIs, and model consumer-centric selling. Maintain merchandising and product replenishment standards, oversee inventory receiving/processing and loss prevention practices, and uphold safety, policies, and an inclusive store environment while partnering with Store and Assistant Store Managers.

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The North Face
The North Face
4 days ago

The North Face: Supervisor - Granville

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead daily retail operations as a Supervisor, supporting the store leadership team to deliver a high level of personalized customer engagement. Coach and develop associates, help achieve sales goals using KPIs, and model consumer-centric selling. Maintain merchandising and product replenishment standards, oversee inventory receiving/processing and loss prevention practices, and uphold safety, policies, and an inclusive store environment while partnering with Store and Assistant Store Managers.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver personalized customer engagement through genuine interactions.
  • •Support the store team in achieving and exceeding sales goals using KPIs and individual goals.
  • •Coach and develop associates and provide ongoing feedback to meet customer engagement and productivity goals.
  • •Supervise daily store operations including opening/closing, floor coverage, and task delegation.
  • •Maintain visual merchandising, support stockroom operations, and ensure inventory integrity through receiving/shipping and loss prevention.

Pay and Benefits

Salary: CAD 22.35 - 26.46 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •A High School Diploma or equivalent is preferred, with hands-on experience and demonstrated achievements.
  • •Proven ability to drive results by exceeding sales and profit goals through store teams.
  • •Strong coaching and communication skills to motivate diverse teams and influence across levels.
  • •Comfort using word processing, spreadsheets, and retail software tools.
Experience:1+ yearsRetail
Education:High School
Skills:CoachingCommunicationLeadershipResults-drivenAdaptability
Tech Stack:Word processingSpreadsheetsRetail software tools

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn