Customer Experience Banker- Cintonville Oh

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in branch customers by proactively identifying needs, recommending deposit and other banking products, and retaining/growing consumer and business relationships. Provide accurate transaction processing, resolve customer issues, and guide customers to other bank areas to deepen relationships. Follow operational, security, risk, and regulatory policies while demonstrating sales, customer service, relationship management, and communication skills.

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Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker- Cintonville Oh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in branch customers by proactively identifying needs, recommending deposit and other banking products, and retaining/growing consumer and business relationships. Provide accurate transaction processing, resolve customer issues, and guide customers to other bank areas to deepen relationships. Follow operational, security, risk, and regulatory policies while demonstrating sales, customer service, relationship management, and communication skills.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and process transactions accurately and efficiently.
  • •Proactively grow customer relationships via disciplined sales, new-customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED, plus at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role.
  • •Or a Bachelor's Degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn