Solutions Engineer - Dublin / US Remote

&Open
Dublin
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Customer-facing communication","Troubleshooting","Documentation","Technical ownership","Comfort with ambiguity"]

Own the end-to-end technical side of customer onboarding, from first technical conversations and product/technical demos through live integrations, automations, and adoption. Gather requirements, design solutions across APIs, webhooks, and connected systems (including HubSpot workflows), troubleshoot issues, and contribute small code changes. Improve documentation and feed learnings back to Product and Engineering as the first Solutions Engineer in a fast-moving startup.

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FursaFursa
&Open
&Open
3 days ago

Solutions Engineer - Dublin / US Remote

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Last checked: 9 hours agoStatus: Live

Job Summary

Own the end-to-end technical side of customer onboarding, from first technical conversations and product/technical demos through live integrations, automations, and adoption. Gather requirements, design solutions across APIs, webhooks, and connected systems (including HubSpot workflows), troubleshoot issues, and contribute small code changes. Improve documentation and feed learnings back to Product and Engineering as the first Solutions Engineer in a fast-moving startup.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Run technical and product demos, including cross-system flows and integration walkthroughs.
  • •Gather customer requirements, understand their systems, and design solutions that integrate the platform into existing workflows.
  • •Set up integrations and automations for customers and drive adoption so connected integrations are actually used.
  • •Troubleshoot and debug broken integrations/automations, escalating to deeper technical support when needed.
  • •Write and improve documentation/playbooks, and share patterns back to Product and Engineering to reduce future customer effort.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceCompany PensionAnnual LeaveParental LeaveEquity

Key Requirements

  • •3-6 years in solutions engineering, sales engineering, implementation, or technical account management at a B2B software company.
  • •Have delivered end-to-end integrations you can explain in detail, including requirements, design, failures, and outcomes.
  • •Comfort with APIs, webhooks, and debugging system-to-system flows by reading API docs and inspecting payloads.
  • •Hands-on experience with HubSpot (or similar CRM/marketing platforms) and automation tools like Zapier or Make.
  • •Some coding ability: can read code, write scripts, and land small changes with engineering review.
Experience:2-5 yearsB2B softwareSolutions engineeringSales engineeringIntegrationsTechnical account management
Skills:Customer-facing communicationTroubleshootingDocumentationTechnical ownershipComfort with ambiguity
Tech Stack:APIWebhooksHubSpotZapierMakeAI

Company Brief

&Open
&Open is a creative studio that provides brand strategy, visual identity, packaging and campaign design services for consumer-facing brands, combining strategic thinking with design execution across digital and physical touchpoints.
Industry: Professional Services
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