Inside Sales Specialist - Industrial Supplies

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Multitasking","Prioritization","Problem-solving","Dependability","Self-starting"]

Provide front-line, hassle-free service for industrial supply customers at the Odessa facility by handling inbound calls and customer messages, processing quotations and estimates, and managing order fulfillment activities. Review orders for availability, accuracy, and pricing, keep customer accounts up to date, track shipments, and resolve returns and credit requests. Identify upsell and cross-sell opportunities while maintaining exceptional customer communication and safety standards in office and warehouse environments.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Inside Sales Specialist - Industrial Supplies

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide front-line, hassle-free service for industrial supply customers at the Odessa facility by handling inbound calls and customer messages, processing quotations and estimates, and managing order fulfillment activities. Review orders for availability, accuracy, and pricing, keep customer accounts up to date, track shipments, and resolve returns and credit requests. Identify upsell and cross-sell opportunities while maintaining exceptional customer communication and safety standards in office and warehouse environments.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Streamline order processing and manage blanket orders, quotations, and release schedules through company systems.
  • •Review orders for availability, accuracy, and pricing discrepancies; inform customers of shipping dates and delays.
  • •Prepare orders by processing requests, pulling materials, packing boxes, and placing orders in the delivery area.
  • •Maintain and verify the customer database by adding new accounts and ensuring existing account accuracy.
  • •Respond to customer inquiries and complaints; process returns and credit requests, and identify upsell/cross-sell opportunities.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Handle customer inquiries with a sense of urgency.
  • •Be detail oriented and accurate.
  • •Have strong verbal and written communication skills.
  • •Multitask, prioritize, and manage time effectively.
  • •Be dependable and a self-starter with problem-solving skills.
Skills:Customer serviceCommunicationMultitaskingPrioritizationProblem-solvingDependabilitySelf-starting
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn