Operations Manager - South Africa

Binance
Cape Town
Workplace: HybridFull timeFunction: Business OperationsExperience: 8+ yearsSkills: ["Leadership","Communication","Problem-solving","Stakeholder management","Negotiation"]

Lead end-to-end fiat operations for a high-volume fintech, implementing a risk-tiered payment access framework, maintaining key bank relationships, and overseeing a phased rollout across multiple rails while designing fraud controls and coordinating with Compliance/AML. You’ll manage third-party providers and monitor fraud KPIs to ensure rapid, compliant, scalable payment operations.

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FursaFursa
Binance
Binance
2 months ago

Operations Manager - South Africa

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead end-to-end fiat operations for a high-volume fintech, implementing a risk-tiered payment access framework, maintaining key bank relationships, and overseeing a phased rollout across multiple rails while designing fraud controls and coordinating with Compliance/AML. You’ll manage third-party providers and monitor fraud KPIs to ensure rapid, compliant, scalable payment operations.
Location: Cape Town
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Stand up end-to-end fiat ops: deposit/withdrawal processing, daily reconciliation (>99.5% match), exception handling, and fraud monitoring across Nedbank (Phase 1) and subsequent rails (Stitch, Capitec, PayShap).
  • •Implement risk-tiered payment access framework (Tier 0–5) with non-overrideable controls: dynamic one-time payment references, 1:1 name matching for third-party deposits, velocity-based withdrawal staging.
  • •Meet bank 4-hour RFI SLA — the critical operational constraint for maintaining the Nedbank relationship.
  • •Oversee phased rollout: Institutional/VIP → Dynamic EFT Retail → API/TPPP → Broad Retail, with documented evidence for director liability protection.
  • •Manage third-party payment provider relationships (Nedbank, Stitch, Ozow, Peach) — performance, monitoring, issue escalation, vendor due diligence.

Key Requirements

  • •8+ years in financial services operations, with 3+ years in payments, fintech, or crypto.
  • •Proven experience managing fiat payment operations: bank integrations, EFT rails, instant payment systems, third-party payment providers.
  • •Demonstrated fraud risk management experience in a high-volume consumer financial services environment.
  • •Experience operating within South African financial regulatory frameworks (FSCA, FIC, SARB, National Treasury).
  • •Track record of building operational teams and processes from the ground up.
Experience:8+ yearsFintechPaymentsFinancial servicesCrypto
Skills:LeadershipCommunicationProblem-solvingStakeholder managementNegotiation
Tech Stack:SQLAPIDashboardReportingData analysisEFT

Company Brief

Binance
Operates one of the world’s largest cryptocurrency exchanges, offering spot and derivatives trading, a native token (BNB), wallet services, staking, and a broad suite of crypto financial products and infrastructure.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Bootstrapped
Headquarters: George Town, Cayman Islands
Founded: 2017
WebsiteLinkedIn