Aon

1 month ago

IND Consultant I GSMS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Support process improvement and documentation by working with business stakeholders to gather requirements and capture process details. Help document and visualize business processes using BPMN 2.0, maintain process maps and SOPs, and coordinate process review sessions. Collaborate with senior analysts during process design and transition work, track process performance metrics, and perform basic analysis to identify improvement opportunities while maintaining version-controlled documentation.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Mid level

Key Responsibilities

•Conduct interviews and workshops with business stakeholders to gather process information and requirements.
•Document and visualize business processes using BPMN 2.0 notation under guidance.
•Prepare and maintain process maps and SOP documentation using Microsoft Visio or similar tools.
•Coordinate process review sessions, capture feedback, and integrate suggested refinements.
•Track process performance metrics, perform basic analysis, and maintain version-controlled documentation.

Key Requirements

•6+ years of experience in Quality, Operations, Process Documentation, or similar roles in ITES or BPM environments.
•Experience documenting and mapping business processes, including practical exposure to business process documentation.
•Some hands-on experience with tools such as Microsoft Visio or other process mapping/BPM software.
•Basic understanding of BPMN 2.0 notation, with willingness to learn and develop further.
•Lean Six Sigma White Belt and strong organizational, planning, and communication skills.

Experience:6+ yearsBPMITES

Education:Bachelor's

Skills:OrganizationalPlanningCommunicationTeamworkData-driven improvementEagerness to learn

Certifications:Lean Six Sigma White BeltLean Six Sigma Yellow Belt

Tech Stack:BPMN 2.0Microsoft VisioLean Six SigmaProcess mappingSOPs

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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