Sales Account Manager

PAR Technology
United States
Workplace: RemoteFull timeUSD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Executive communication","Strategic thinking","Negotiation","Relationship management","Data-driven mindset"]

Own and expand relationships with PAR’s largest enterprise customers, leading complex renewals and uncovering upsell opportunities. Partner with executive stakeholders to maximize customer value from Punchh’s loyalty and marketing solutions, while delivering retention, renewal, and expansion targets. Use customer data, usage trends, and market intelligence to inform account strategy, negotiate multi-year agreements, and collaborate cross-functionally with Sales Engineering, Marketing, Product, Customer Success, and Finance to drive successful outcomes.

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PAR Technology
PAR Technology
3 days ago

Sales Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own and expand relationships with PAR’s largest enterprise customers, leading complex renewals and uncovering upsell opportunities. Partner with executive stakeholders to maximize customer value from Punchh’s loyalty and marketing solutions, while delivering retention, renewal, and expansion targets. Use customer data, usage trends, and market intelligence to inform account strategy, negotiate multi-year agreements, and collaborate cross-functionally with Sales Engineering, Marketing, Product, Customer Success, and Finance to drive successful outcomes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end renewal strategy for a customer portfolio to protect and grow recurring revenue.
  • •Negotiate complex agreements that deliver value to both customers and PAR while maximizing long-term account growth.
  • •Build trusted relationships with executive stakeholders and advise on loyalty, marketing, and customer engagement strategies.
  • •Identify, develop, and close upsell opportunities within existing accounts.
  • •Collaborate cross-functionally with Sales Engineering, Marketing, Product, Customer Success, and Finance to align renewal outcomes with customer needs and business goals.

Pay and Benefits

Salary: USD 100,000 - 120,000 annually

Key Requirements

  • •3-5 years of experience in renewals, strategic account management, or customer growth in a SaaS environment.
  • •Experience in restaurant, hospitality, or QSR software/technology (loyalty, marketing, or adjacent customer engagement platforms preferred).
  • •Proven success leading complex, high-value renewals and expansion opportunities with critical customers.
  • •Strong executive presence to build trusted relationships and negotiate with VP and C-level stakeholders.
  • •Experience navigating complex contract negotiations, multi-year agreements, and commercial discussions that drive retention and revenue growth.
Experience:3-5 yearsSaaSRestaurant technologyHospitalityQSR
Skills:Executive communicationStrategic thinkingNegotiationRelationship managementData-driven mindset
Tech Stack:CRMMS Teams

Company Brief

PAR Technology
Provides unified software, hardware and services for restaurant and retail operations, including POS, digital ordering, loyalty, back-office, payments and hardware solutions for chains and independent operators worldwide.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Hartford, United States
Founded: 1968
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn