Customer Experience Banker-(Holt, MI)

Huntington Bancshares
Michigan
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales discipline","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, providing excellent service, resolving issues, and accurately processing transactions while balancing daily. Proactively retain and grow both consumer and business relationships by identifying customer financial goals, recommending deposit and banking products, following up with new customers, and sourcing referrals. Educate customers on deposit products and partner with other areas of the bank to deepen relationships while following operational, risk, security, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 month ago

Customer Experience Banker-(Holt, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing excellent service, resolving issues, and accurately processing transactions while balancing daily. Proactively retain and grow both consumer and business relationships by identifying customer financial goals, recommending deposit and banking products, following up with new customers, and sourcing referrals. Educate customers on deposit products and partner with other areas of the bank to deepen relationships while following operational, risk, security, and regulatory policies.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and explain them clearly.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer and educate customers to other areas of the bank to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Or a Bachelor's Degree.
  • •Experience in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort using technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceSales disciplineRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn