Customer Service and Logistics Coordinator (English and French required)

Sika
Oakville
Workplace: OnsiteFull timeCAD 50,000 - 59,000 annuallyFunction: Supply Chain & LogisticsSkills: ["Coordination","Proactive communication","Risk identification","Data accuracy","Service orientation"]

Coordinate customer orders and deliveries as a central liaison across sales, operations, drivers, production, logistics, and customers. Monitor inventory levels, place replenishment orders, and create/manage SAP orders from schedules and purchase orders. Plan and optimize delivery routes, verify delivery tickets and quantities, and update routing and tracking systems. Maintain order and delivery reports, communicate proactively on delivery risks, and ensure accurate data in SAP and operational systems.

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FursaFursa
Sika
Sika
2 days ago

Customer Service and Logistics Coordinator (English and French required)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate customer orders and deliveries as a central liaison across sales, operations, drivers, production, logistics, and customers. Monitor inventory levels, place replenishment orders, and create/manage SAP orders from schedules and purchase orders. Plan and optimize delivery routes, verify delivery tickets and quantities, and update routing and tracking systems. Maintain order and delivery reports, communicate proactively on delivery risks, and ensure accurate data in SAP and operational systems.
Location: Oakville
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Monitor inventory levels at tanks and customer sites and place replenishment orders as required.
  • •Create and manage orders in SAP based on schedules, received purchase orders, or communications from sales and operations.
  • •Plan, schedule, and coordinate trucks for deliveries; optimize delivery routes to improve efficiency.
  • •Verify delivery tickets and quantities delivered; adjust, close, and invoice orders in SAP based on actual delivered quantities.
  • •Maintain reports on open orders and delivery schedules, communicate proactively with internal teams and drivers, and identify risks impacting deliveries or operations.

Pay and Benefits

Salary: CAD 50,000 - 59,000 annually
Perks:Life InsuranceDisability CoverageWellness StipendRetirement ProgramsPaid Leave

Key Requirements

  • •Bilingual in French and English.
  • •College diploma (DEC) in administration, logistics, supply chain, or a related field.
  • •Experience in logistics coordination, operations, transportation, dispatch, or order management.
  • •Experience with SAP or another ERP system.
  • •Strong Microsoft Office skills, particularly Excel and Outlook.
Experience:LogisticsOperationsTransportationOrder managementManufacturing
Education:
Skills:CoordinationProactive communicationRisk identificationData accuracyService orientation
Languages:EnglishFrench
Tech Stack:SAPERPMicrosoft OfficeExcelOutlook

Company Brief

Sika
Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baar, Switzerland
Founded: 1910
WebsiteLinkedIn