People Operations Generalist

Modal
New York
Workplace: OnsiteFull timeUSD 115,000 - 145,000 annuallyFunction: People, HR & TalentExperience: 2+ yearsSkills: ["Communication","Organization","Problem-solving","Attention to detail","Coordination"]

Own end-to-end employee lifecycle for Modal's People team, from offers to offboarding. Build scalable HR processes, serve as first point of contact on HR questions, maintain self-service resources, roll out programs, support culture through events, and manage changes like promotions and equity refreshes.

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FursaFursa
Modal
Modal
2 months ago

People Operations Generalist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end employee lifecycle for Modal's People team, from offers to offboarding. Build scalable HR processes, serve as first point of contact on HR questions, maintain self-service resources, roll out programs, support culture through events, and manage changes like promotions and equity refreshes.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
  • •Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
  • •Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly — and always feel supported even when no one’s in the room.
  • •Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
  • •Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
  • •Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Pay and Benefits

Salary: USD 115,000 - 145,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2+ years of People Operations experience, preferably at a high-growth startup.
  • •Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
  • •Strong written communication: you write clearly, keep things simple, and know your audience.
  • •Experience managing employee data with accuracy and discretion.
  • •Comfortable handling competing priorities without losing track of the details.
Experience:2+ yearsPeople OperationsHRStartup
Skills:CommunicationOrganizationProblem-solvingAttention to detailCoordination

Company Brief

Modal
Provides a serverless, high-performance cloud platform for AI, ML, and data workloads — offering instant autoscaling, elastic GPU access, and developer-first tooling to run inference, training, and batch jobs at scale.
Industry: Cloud Computing
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Valuation: Unicorn (USD 1B+)
Funding: Series B
Headquarters: New York City, United States
Founded: 2021
WebsiteLinkedIn