Modal

1 month ago

People Operations Generalist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Own end-to-end employee lifecycle for Modal's People team, from offers to offboarding. Build scalable HR processes, serve as first point of contact on HR questions, maintain self-service resources, roll out programs, support culture through events, and manage changes like promotions and equity refreshes.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Mid level

Key Responsibilities

•Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
•Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
•Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly — and always feel supported even when no one’s in the room.
•Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
•Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
•Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Pay and Benefits

Salary: USD 115,000 - 145,000 annually

Equity and Bonus:Equity

Key Requirements

•2+ years of People Operations experience, preferably at a high-growth startup.
•Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
•Strong written communication: you write clearly, keep things simple, and know your audience.
•Experience managing employee data with accuracy and discretion.
•Comfortable handling competing priorities without losing track of the details.

Experience:2+ yearsPeople OperationsHRStartup

Skills:CommunicationOrganizationProblem-solvingAttention to detailCoordination

Company Brief

Modal

Provides a serverless, high-performance cloud platform for AI, ML, and data workloads — offering instant autoscaling, elastic GPU access, and developer-first tooling to run inference, training, and batch jobs at scale.

Industry: Cloud Computing

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Valuation: Unicorn (USD 1B+)

Funding: Series B

Headquarters: New York City, United States

Founded: 2021

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Modal

1 month ago

People Operations Generalist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Mid level

Key Responsibilities

•Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
•Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
•Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly — and always feel supported even when no one’s in the room.
•Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
•Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
•Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Pay and Benefits

Salary: USD 115,000 - 145,000 annually

Equity and Bonus:Equity

Key Requirements

•2+ years of People Operations experience, preferably at a high-growth startup.
•Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
•Strong written communication: you write clearly, keep things simple, and know your audience.
•Experience managing employee data with accuracy and discretion.
•Comfortable handling competing priorities without losing track of the details.

Experience:2+ yearsPeople OperationsHRStartup

Skills:CommunicationOrganizationProblem-solvingAttention to detailCoordination

Company Brief

Modal

Industry: Cloud Computing

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Valuation: Unicorn (USD 1B+)

Funding: Series B

Headquarters: New York City, United States

Founded: 2021

Website LinkedIn