Key Client Manager Industry

NTT
Barcelona
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Strategic thinking","Problem-solving","Stakeholder alignment","Collaboration","Adaptability"]

Build and nurture relationships with assigned accounts to ensure client satisfaction and drive expansion across solution areas. Use tools and methodologies to understand client needs, develop account strategies, manage opportunities and pipelines in Salesforce.com, and meet revenue and margin targets. Serve as the first point of contact for client issues, coordinate with global teams, and support clients across the buying lifecycle to minimize churn and maximize retention.

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FursaFursa
NTT
NTT
3 months ago

Key Client Manager Industry

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 days agoStatus: Live

Job Summary

Build and nurture relationships with assigned accounts to ensure client satisfaction and drive expansion across solution areas. Use tools and methodologies to understand client needs, develop account strategies, manage opportunities and pipelines in Salesforce.com, and meet revenue and margin targets. Serve as the first point of contact for client issues, coordinate with global teams, and support clients across the buying lifecycle to minimize churn and maximize retention.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and nurture relationships with assigned accounts to ensure client satisfaction.
  • •Develop and implement account strategies using technology sales methods and trends.
  • •Manage accounts, opportunities, pipelines, and forecasts in Salesforce.com to meet quota targets.
  • •Identify and advance opportunities, coordinating with global offices to deliver exceptional client experiences.
  • •Act as first point of contact for client issues to minimize churn and maximize retention.

Key Requirements

  • •Strong sales business acumen focused on planning to meet client and business requirements.
  • •Proven skills in client engagement and management across the client lifecycle to improve relationships and drive sales growth.
  • •Deep knowledge of NTT DATA offerings, client applications/use cases, and market trends.
  • •Ability to identify and advance opportunities at assigned clients and prospects.
  • •Proficiency using Salesforce.com (or other CRM platforms) and a bachelor’s degree (or equivalent) in a business/sales-related field.
Experience:Global partner managementSales environmentsBusiness development
Education:Bachelor's
Skills:Strategic thinkingProblem-solvingStakeholder alignmentCollaborationAdaptability
Tech Stack:Salesforce.comCRM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn