Patient Admin Executive

Greet and direct patients at the hospital reception, handle patient telephone inquiries and email queries, and provide routine information. Manage patient appointments (confirmations, rescheduling, no-shows), register new patients, and keep patient records up to date. Support insurance activities by sharing coverage details, collecting payments/co-payments, and providing claim forms. Process patient invoices and ensure accurate billing and charge recording while following hospital policies, privacy, and safety standards.