Retail Sales Manager

Schnitzer Steel
Calgary
Workplace: OnsiteFull time52,000 - 57,000 annuallyFunction: SalesSkills: ["Coaching","Training","Customer service","Communication","Performance management"]

Lead daily retail sales operations in an auto salvage yard setting, driving exceptional customer service and merchandising execution. Manage and develop sales staff through coaching, training, scheduling, and performance reviews while maintaining safety and environmental compliance. Oversee sales-floor leadership, analyze sales reports and KPIs, handle cash/register compliance, and resolve customer or employee issues by escalating when needed to support store targets.

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Schnitzer Steel
Schnitzer Steel
5 days ago

Retail Sales Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead daily retail sales operations in an auto salvage yard setting, driving exceptional customer service and merchandising execution. Manage and develop sales staff through coaching, training, scheduling, and performance reviews while maintaining safety and environmental compliance. Oversee sales-floor leadership, analyze sales reports and KPIs, handle cash/register compliance, and resolve customer or employee issues by escalating when needed to support store targets.
Location: Calgary
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Maintain a safe and environmentally compliant work environment, including staff training and certification for safety requirements.
  • •Provide 85% sales-floor presence to engage customers, lead customer service initiatives, and execute sales, marketing, and merchandising strategies.
  • •Recruit, hire, train, schedule, and coach sales personnel while monitoring performance and running weekly team meetings.
  • •Oversee operations and compliance including receipt validation, cash verification/register countdowns, housekeeping support, and ensuring adherence to laws and company standards.
  • •Prepare and analyze sales reports and KPIs, set shift performance expectations, and resolve employee and customer issues with timely escalation when needed.

Pay and Benefits

Salary: 52,000 - 57,000 annually
Perks:Health InsuranceDentalVisionAnnual BonusPension

Key Requirements

  • •Experience managing customers directly and supervising employees.
  • •Experience handling customer payments across multiple payment methods.
  • •Proficiency in Microsoft Office Suite and email applications.
  • •Ability to work a flexible retail schedule, including weekends, holidays, and occasional overtime, and support nearby store locations as assigned.
  • •Ability to read, write, and communicate clearly and professionally in English.
Skills:CoachingTrainingCustomer serviceCommunicationPerformance management
Languages:EnglishSpanish
Tech Stack:Microsoft Office SuiteEmail

Company Brief

Schnitzer Steel
Radius Recycling processes ferrous and nonferrous scrap metal and operates recycling facilities, mill services, and downstream metal recovery operations. It serves industrial, commercial, and retail customers across North America with circular-economy materials solutions.
Industry: Recycling & Waste Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Portland, United States
Founded: 1906
WebsiteLinkedIn