Retail Asset Protection Specialist (Loss Prevention) - Boston

RealReal
United States
Workplace: OnsiteFull timeUSD 18.5 - 19 hourlyFunction: Security & Public SafetySkills: ["Customer service","Professional communication","Conflict resolution","Partnership building","Attention to security protocols"]

Serve as the first point of contact for Asset Protection at the Authentication Center, securing entrances and supporting loss prevention. Conduct daily video reviews and authentication-center audits to ensure shortage control, safety, and adherence to security protocols. Handle physical security tasks such as bag checks, badge enforcement, and merchandise check in/out procedures, support investigations and conflict resolution, and assist with off-site events when needed.

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FursaFursa
RealReal
RealReal
12 hours ago

Retail Asset Protection Specialist (Loss Prevention) - Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as the first point of contact for Asset Protection at the Authentication Center, securing entrances and supporting loss prevention. Conduct daily video reviews and authentication-center audits to ensure shortage control, safety, and adherence to security protocols. Handle physical security tasks such as bag checks, badge enforcement, and merchandise check in/out procedures, support investigations and conflict resolution, and assist with off-site events when needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Security & Public Safety
Seniority: Mid level

Key Responsibilities

  • •Serve as the first point of contact for Asset Protection and support front entrance and building security.
  • •Perform daily, weekly, and monthly Authentication Center audits to ensure shortage control, safety, and policy adherence.
  • •Assist with loss prevention investigations, video reviews, and high-value investigations; handle conflict resolution.
  • •Manage physical security and shortage-control tasks including bag checks, badge enforcement, metal detector/wanding, and parking lot control.
  • •Support off-site functions such as photo shoots, private showings, and events; assist with special projects as needed.

Pay and Benefits

Salary: USD 18.5 - 19 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Strong customer service skills and a professional appearance and demeanor.
  • •Ability to write and communicate professionally.
  • •Ability to lift and move 50lbs of merchandise and supplies.
  • •Ability to communicate and execute security protocols such as bag checks, badge enforcement, metal detector/wanding, and merchandise check in/out.
  • •Understanding of high-end retail and brands.
Skills:Customer serviceProfessional communicationConflict resolutionPartnership buildingAttention to security protocols
Tech Stack:Mac OSGoogle SuiteCCTV

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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