NTT

2 weeks ago

Salesforce Administrator Junior

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Maintain and support the global Salesforce (Client CRM) platform for dealer sales, service, and internal teams. You’ll manage users, roles, profiles, and permissions; handle day-to-day issue resolution; and support configuration like page layouts, fields, reports, and dashboards. Partner with IT and Global CRM teams on integrations and rollout activities, deliver user training, and help ensure data integrity and governance via MDM collaboration.

Location: Costa Rica

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Serve as the primary Salesforce Administrator for the region, managing users, roles, profiles, and permissions.
•Provide day-to-day Salesforce platform support, issue resolution, and maintain system configuration.
•Customize page layouts, fields, reports, and dashboards.
•Support rollout and user adoption, including discovery sessions and delivering training for dealership admins and internal teams.
•Ensure data integrity by monitoring and improving data quality and collaborating with Global MDM on data governance.

Key Requirements

•2 years of experience as a Salesforce Administrator and 1 year of experience as a Salesforce Developer.
•Hands-on experience with user management, reporting/dashboards, and data management/governance.
•Advanced knowledge of English.
•Strong knowledge of Salesforce Sales Cloud, including roles, profiles, permission sets, and report/dashboard creation.
•Understanding of system integrations and data quality/MDM processes.

Experience:2+ years

Skills:CommunicationTraining deliveryProblem-solvingCross-functional collaboration

Certifications:Salesforce Certified Administrator (Core)Salesforce Advanced AdministratorSalesforce Platform App Builder

Languages:English

Tech Stack:SalesforceSalesforce Sales CloudReportsDashboards

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT