Front of House Administrator

Thales
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Interpersonal skills","Organisational skills","Communication","Attention to detail"]

Be the welcoming first point of contact for visitors and customers at the Ebbw Vale campus. Manage arrivals, registrations, and safety briefings, coordinate customer visits, and support meetings and special events. Prepare meeting rooms and presentation materials, liaise with internal teams and external contractors for refreshments and event needs, and maintain accurate front-of-house procedures. Produce monthly visitor and feedback reports and act as the central contact for facilities-related issues.

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FursaFursa
Thales
Thales
3 days ago

Front of House Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Be the welcoming first point of contact for visitors and customers at the Ebbw Vale campus. Manage arrivals, registrations, and safety briefings, coordinate customer visits, and support meetings and special events. Prepare meeting rooms and presentation materials, liaise with internal teams and external contractors for refreshments and event needs, and maintain accurate front-of-house procedures. Produce monthly visitor and feedback reports and act as the central contact for facilities-related issues.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Provide a professional front-of-house service and warm welcome for visitors, customers, and colleagues.
  • •Manage visitor arrivals, registrations, and safety briefings.
  • •Coordinate customer visits and ensure visit requirements are communicated and delivered effectively.
  • •Support the organisation and administration of meetings and special events, including preparing meeting rooms and presentation equipment.
  • •Act as a central point of contact for facilities-related issues and produce monthly reports on visitor numbers, feedback, and service improvements.

Pay and Benefits

Perks:Health InsurancePaid LeaveAnnual BonusEquityEmployee DiscountsPaid Volunteering

Key Requirements

  • •Previous experience in a Front of House, Reception, Hospitality or Customer Service environment.
  • •Experience engaging with customers and stakeholders.
  • •Strong organisational skills to manage multiple priorities.
  • •Confident user of Microsoft Office applications.
  • •Excellent written and verbal communication with strong attention to detail.
Experience:Customer serviceHospitality
Skills:Customer serviceInterpersonal skillsOrganisational skillsCommunicationAttention to detail
Tech Stack:Microsoft Office

Eligibility

Security Clearance:SC Clearance

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn