Client Service Executive

Aon
United States
Workplace: HybridFull timeUSD 125,000 - 135,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Teambuilding","Organization","Project management","Proactive problem-solving","Self-starter","Multi-tasking"]

Own client programs and drive day-to-day coordination by collaborating with account executives and functional partners to implement program changes, set up initiatives, and update internal systems and documentation. Communicate persuasively with clients and consumers, listen to concerns and objections, and support business development through presentations and training. Analyze trends versus expected results, manage budgets and expenditures, and proactively address client issues across cross-functional teams.

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FursaFursa
Aon
Aon
15 hours ago

Client Service Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own client programs and drive day-to-day coordination by collaborating with account executives and functional partners to implement program changes, set up initiatives, and update internal systems and documentation. Communicate persuasively with clients and consumers, listen to concerns and objections, and support business development through presentations and training. Analyze trends versus expected results, manage budgets and expenditures, and proactively address client issues across cross-functional teams.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Collaborate with account executives and clients to market clients’ products and improve profitability.
  • •Lead internal coordination for program setup and change management, including system updates, legal documentation, and knowledge training.
  • •Drive cross-functional relationships with marketing, accounting, IT, and call center leadership to implement recommended changes.
  • •Communicate persuasively with clients and consumers to explain product concepts or program changes and gather feedback.
  • •Prepare budgets, monitor expenditures, and perform analyses to identify root causes of material trend variances.

Pay and Benefits

Salary: USD 125,000 - 135,000 annually
Perks:Health InsuranceDentalVision401kEquityPaid LeaveLife InsuranceTuition AssistanceCommuter BenefitsLong-term DisabilityHsa

Key Requirements

  • •5+ years of client management experience, preferably in financial services, ad agency, or credit card environments.
  • •Experience in an account-focused corporate service/consultative environment (e.g., consulting or ad agency).
  • •Strong interpersonal skills to build relationships with senior client officers and third parties.
  • •Entrepreneurial mindset with accountability for client satisfaction and profitability.
  • •Bachelor’s degree (or equivalent industry experience).
Experience:5+ yearsFinancial servicesAd agencyCredit cardConsultingDigital marketing
Education:Bachelor's
Skills:Interpersonal skillsCommunicationTeambuildingOrganizationProject managementProactive problem-solvingSelf-starterMulti-tasking
Languages:En-us

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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