4 weeks ago

Developer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Engineer at heart who loves solving problems for developers by debugging production issues, writing sample code, and guiding users. Focused on improving developer experience, communicating complex concepts clearly, and helping customers succeed while influencing LiveKit’s product and strategy.

Location: London

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
•Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
•Collaborate and support community efforts, specifically around technical issues
•Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
•Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations

Pay and Benefits

Salary: GBP 145,000 - 185,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision

Key Requirements

•Proven ability to build, ship, and debug production software
•Strong written and verbal communication for technical and non-technical audiences
•Natural teacher with joy in helping others learn and succeed
•Comfortable learning new programming languages quickly and prototyping
•Customer-focused mindset and experience assisting developers with integrations and issues

Experience:Developer toolsSaaS

Skills:CommunicationTeachingProblem-solvingTeamworkCustomer focus

Languages:English

Company Brief

LiveKit

LiveKit provides an open-source realtime cloud and developer platform for building, deploying, and scaling voice, video, and physical AI agents with low-latency WebRTC infrastructure and edge services for production voice/video applications.

Industry: Cloud Computing

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Jose, United States

Founded: 2021

Glassdoor: 5.0

Website LinkedIn Glassdoor

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LiveKit

4 weeks ago

Developer Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
•Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
•Collaborate and support community efforts, specifically around technical issues
•Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
•Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations

Pay and Benefits

Salary: GBP 145,000 - 185,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision

Key Requirements

•Proven ability to build, ship, and debug production software
•Strong written and verbal communication for technical and non-technical audiences
•Natural teacher with joy in helping others learn and succeed
•Comfortable learning new programming languages quickly and prototyping
•Customer-focused mindset and experience assisting developers with integrations and issues

Experience:Developer toolsSaaS

Skills:CommunicationTeachingProblem-solvingTeamworkCustomer focus

Languages:English

Company Brief

LiveKit

Industry: Cloud Computing

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Jose, United States

Founded: 2021

Glassdoor: 5.0

Website LinkedIn Glassdoor