Global Retail Training Content Designer

Burberry
London
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Skills: ["Communication","Storytelling","Organizational skills","Stakeholder management","Collaboration"]

Create engaging retail training and onboarding learning experiences for a global audience by transforming product, commercial, and operational information into clear, accessible content. Partner with Retail Training Managers and cross-functional stakeholders to ensure accuracy and brand consistency, facilitate Train the Trainer sessions, and continuously improve materials using learner feedback and analytics. Bring strong storytelling and adult learning expertise to elevate the customer experience.

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FursaFursa
Burberry
Burberry
2 days ago

Global Retail Training Content Designer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Create engaging retail training and onboarding learning experiences for a global audience by transforming product, commercial, and operational information into clear, accessible content. Partner with Retail Training Managers and cross-functional stakeholders to ensure accuracy and brand consistency, facilitate Train the Trainer sessions, and continuously improve materials using learner feedback and analytics. Bring strong storytelling and adult learning expertise to elevate the customer experience.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)

Key Responsibilities

  • •Design and deliver retail training programmes, onboarding materials, and product learning content for a global audience.
  • •Transform product, commercial, and operational information into engaging, accessible learning experiences.
  • •Partner with Retail Training Managers to develop learning solutions aligned to business objectives and performance outcomes.
  • •Collaborate with cross-functional teams to ensure training content is aligned, accurate, approved, and brand-consistent.
  • •Facilitate Train the Trainer sessions and continuously improve content using learner feedback and platform analytics.

Key Requirements

  • •Experience designing and developing retail training content, ideally in an international or global environment.
  • •Strong understanding of adult learning principles and how learning supports commercial performance.
  • •Excellent communication and storytelling skills, with the ability to simplify complex information for diverse audiences.
  • •Proficiency in Microsoft 365 applications, learning platforms, and creative design tools for digital content.
  • •Strong organisational skills to manage multiple projects and priorities effectively.
Experience:RetailGlobalLearning and development
Skills:CommunicationStorytellingOrganizational skillsStakeholder managementCollaboration
Tech Stack:Microsoft 365Learning platforms

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn