Sales Associate

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Data acquisition","Cross-selling","Upselling","Customer relationship building"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals by building client relationships, providing product expertise, and driving cross-selling and upselling. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations and inventory processing while maintaining service, asset protection, and operational standards.

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Tapestry
Tapestry
3 months ago

Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals by building client relationships, providing product expertise, and driving cross-selling and upselling. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations and inventory processing while maintaining service, asset protection, and operational standards.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to brand service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations; manage personal sales plans to meet KPIs.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while following retail policies and asset protection procedures.
  • •Maintain store readiness by keeping the sales floor and stockroom clean, organized, and stocked; process transactions and assist with inventory cycles (receiving shipments and stocking).

Key Requirements

  • •1+ years of sales experience in a fast-paced environment (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Ability to operate POS and demonstrate basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency and the ability to manage multiple customers while adapting selling techniques.
  • •Ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver around the sales floor and stockroom.
  • •Social media savvy, including experience with live-stream shopping or video demos, clienteling, and data acquisition skills.
Experience:1+ yearsLuxury retailSocial selling
Skills:ClientelingData acquisitionCross-sellingUpsellingCustomer relationship building
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial selling platformsShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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