Merchandising Operations Manager - Surface, OG

Crypto.com
San Francisco, New York, Chicago
Workplace: HybridFull timeUSD 60,000 - 100,000 annuallyFunction: Business OperationsSkills: ["Cross-functional collaboration","Decision-making","Data-driven thinking","Experiment literacy","Domain fluency"]

Own end-to-end surface merchandising for OG’s live prediction markets, including homepage/discovery modules, featured placements, packaged multi-leg merch, and live narrative swaps. Make fast, independent go/no-go decisions on what ships and rotates, especially during nights, weekends, and holidays. Drive conversion with experiments (A/B and multi-arm), QA, and funnel instrumentation using data/SQL, while coordinating clean handoffs with Market Ops.

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FursaFursa
Crypto.com
Crypto.com
1 day ago

Merchandising Operations Manager - Surface, OG

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end surface merchandising for OG’s live prediction markets, including homepage/discovery modules, featured placements, packaged multi-leg merch, and live narrative swaps. Make fast, independent go/no-go decisions on what ships and rotates, especially during nights, weekends, and holidays. Drive conversion with experiments (A/B and multi-arm), QA, and funnel instrumentation using data/SQL, while coordinating clean handoffs with Market Ops.
Location: San Francisco, New York, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own the merchandised surface end-to-end: homepage/discovery modules and featured market placement across OG web and mobile.
  • •Build and rotate high-intent packaged merch (parlay/SGP analogs on event contracts) tied to real narratives.
  • •Run live merch during major events by swapping surfaces in real time and partnering with Trading/Risk as conditions change.
  • •Connect the merch calendar to sports, politics, culture, and marketing moments by flagging coverage gaps to Market Ops before peak.
  • •Prove performance with experiments (A/B and multi-arm), including prioritization, QA, analysis validation, and acting on winners/losers.

Pay and Benefits

Salary: USD 60,000 - 100,000 annually
Perks:401kHealth InsuranceDentalVisionAnnual Leave

Key Requirements

  • •MerchOps/sportsbook merchandising experience with modules, parlays/SGPs, and live swaps; shortest ramp to launch.
  • •Merchandising experience for prediction-market event contracts, not only traditional sportsbook lines.
  • •Proficiency with SQL and experimentation tooling to make merchandising decisions without depending on analysts.
  • •Sports, politics, or culture vertical fluency to identify the moments worth highlighting.
  • •Experience owning merchandising modules, featured placements, and packaged offerings end-to-end (before/after impact).
Experience:SportsPrediction marketsCryptocurrency
Skills:Cross-functional collaborationDecision-makingData-driven thinkingExperiment literacyDomain fluency
Tech Stack:SQLDashboardsA/B testing

Company Brief

Crypto.com
Crypto.com operates a global cryptocurrency exchange and payments platform, offering trading, a crypto wallet, debit cards, and merchant payment solutions to retail and institutional customers worldwide.
Industry: Blockchain & Web3
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn