Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Leadership","Quality","Agility","Guest Relations","Administrative mindset"]

Oversee front-of-house dining operations to deliver an exceptional guest experience. Supervise and train waitstaff, assign duties, and ensure service standards are met while managing reservations, seating plans, and work schedules. Coordinate with kitchen and bar teams for accurate, timely delivery. Handle guest inquiries and complaints tactfully, maintain clean dining areas, support upselling and promotions, and manage cash handling and end-of-shift reconciliation.

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Power International Holding
Power International Holding
1 week ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver an exceptional guest experience. Supervise and train waitstaff, assign duties, and ensure service standards are met while managing reservations, seating plans, and work schedules. Coordinate with kitchen and bar teams for accurate, timely delivery. Handle guest inquiries and complaints tactfully, maintain clean dining areas, support upselling and promotions, and manage cash handling and end-of-shift reconciliation.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance by assigning duties and maintaining service standards.
  • •Provide exceptional customer service, including greeting guests, assisting with seating, and promptly addressing inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to ensure coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff to ensure accurate and timely delivery of food and drinks.

Key Requirements

  • •Minimum 5 years of working experience, with 3 years of relevant experience.
  • •GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
  • •Strong leadership and supervisory skills to oversee and motivate waitstaff.
  • •Excellent interpersonal and communication skills to handle guest inquiries and complaints effectively.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:ResilienceLeadershipQualityAgilityGuest RelationsAdministrative mindset

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website