Prada Group

1 month ago

MIU MIU Client Advisor Shoes, Harrods (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Join as a Miu Miu Client Advisor at Harrods to deliver exceptional luxury customer experiences, guiding clients through the brand world, building lasting relationships, and driving sales across in-store and ecommerce channels. You will master product knowledge, embody the brand's philosophy, and use CRM tools to personalize service while contributing to a high-performing team in a premium retail environment.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”
•Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store
•Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service
•Demonstrate an excellence knowledge of the products as well as Miu Miu history, culture and DNA
•Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities

Key Requirements

•Similar experience within a luxury or premium brand
•Understanding of luxury customer service
•Experience in building a long-lasting relationship with clients
•Being able to work in a team as well as alone
•Excellent communication and interpersonal skills

Experience:LuxuryRetailFashion

Skills:CommunicationInterpersonal skillsTeamworkCustomer focusProblem-solving

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

1 month ago

MIU MIU Client Advisor Shoes, Harrods (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”
•Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store
•Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service
•Demonstrate an excellence knowledge of the products as well as Miu Miu history, culture and DNA
•Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities

Key Requirements

•Similar experience within a luxury or premium brand
•Understanding of luxury customer service
•Experience in building a long-lasting relationship with clients
•Being able to work in a team as well as alone
•Excellent communication and interpersonal skills

Experience:LuxuryRetailFashion

Skills:CommunicationInterpersonal skillsTeamworkCustomer focusProblem-solving

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn