Lead Teller

Serve as a trusted branch partner by resolving complex client service issues and helping clients identify financial wellness opportunities. Coach tellers to ensure accurate, efficient teller operations, manage day-to-day teller line scheduling and staffing, and support compliance with regulatory, security, and internal audit controls. Transition clients to a banker for deeper conversations, maintain up-to-date knowledge of products and policies, and assist with onboarding and training new tellers.