Head of Technical Account Management - AMER

Lead Sonar’s post-sales Technical Account Management team in the US, driving strategy, planning, and transformation for top customer accounts globally. You’ll recruit, coach, and develop Technical Account Managers; build repeatable playbooks for health checks, business reviews, success planning, and training; and use data to improve customer satisfaction, retention, and adoption. Serve as the technical escalation path and trusted advisor across product onboarding and success.