Tamheer - Onboarding Engagement

Bupa Arabia
Jeddah
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales Engineering0Education: bachelorsSkills: ["Communication","Negotiation","Analytical skills","Presentation","Team building","Coaching"]

Drive customer outreach and engagement for Bupa’s health programs by reaching eligible members, understanding their needs, and promoting services to the right segments through the right channels. Own onboarding coordination by building an efficient, tailored onboarding plan and collaborating with cross-functional teams to deliver seamless onboarding. Track engagement performance, report results, and improve customer satisfaction while gathering and documenting feedback on tele-consultation services.

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FursaFursa
Bupa Arabia
Bupa Arabia
9 hours ago

Tamheer - Onboarding Engagement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Drive customer outreach and engagement for Bupa’s health programs by reaching eligible members, understanding their needs, and promoting services to the right segments through the right channels. Own onboarding coordination by building an efficient, tailored onboarding plan and collaborating with cross-functional teams to deliver seamless onboarding. Track engagement performance, report results, and improve customer satisfaction while gathering and documenting feedback on tele-consultation services.
Location: Jeddah
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Proactively reach out to new customers/clients and introduce Bupa’s offerings; ensure eligible members are enrolled in defined programs.
  • •Understand customer needs, goals, and pain points; develop strategic objectives to promote new services to the right segments via appropriate channels.
  • •Create strategic goals and content to demonstrate how features solve customer pain points; develop informative digital channels for service benefits.
  • •Develop and oversee the onboarding process, coordinating with cross-functional teams to deliver an efficient, comprehensive, and tailored onboarding experience.
  • •Track and report engagement performance, identify improvements to increase satisfaction, and gather/document feedback on tele-consultation awareness and perception.

Key Requirements

  • •Bachelor’s degree in business administration or related fields.
  • •Excellent verbal and written communication skills to explain complex concepts clearly.
  • •Strong negotiation, analytical, and presentation skills.
  • •Ability to use systems and analysis programs to support tracking and reporting.
  • •Team building and coaching mindset to support customer engagement activities.
Education:Bachelor's
Skills:CommunicationNegotiationAnalytical skillsPresentationTeam buildingCoaching
Tech Stack:SystemAnalysis program

Company Brief

Bupa Arabia
Provides health insurance products and managed healthcare services in Saudi Arabia for individuals and corporate clients. The company focuses on coverage administration, medical network access, and digital health support for members.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Jeddah, Saudi Arabia
Founded: 1997
WebsiteLinkedIn