Key Account Specialist

Alturki Holding
Riyadh
Full timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Coordination","Customer focus","Attention to detail","Time management"]

Manage day-to-day requests for corporate key accounts, coordinating rental and chauffeur-drive services to ensure smooth execution. Liaise with operations and dispatch teams for national bookings, deliveries, and customer follow-up. Maintain service standards and client satisfaction, identify upsell/cross-sell opportunities for fleet solutions, and track account performance while reporting to Sales Management.

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Alturki Holding
Alturki Holding
1 day ago

Key Account Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage day-to-day requests for corporate key accounts, coordinating rental and chauffeur-drive services to ensure smooth execution. Liaise with operations and dispatch teams for national bookings, deliveries, and customer follow-up. Maintain service standards and client satisfaction, identify upsell/cross-sell opportunities for fleet solutions, and track account performance while reporting to Sales Management.
Location: Riyadh
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Handle day-to-day requests from corporate clients for rentals and chauffeur services.
  • •Coordinate national bookings, deliveries, and customer follow-up with the rental car team.
  • •Ensure service standards and client satisfaction.
  • •Liaise with operations and dispatch teams to fulfill requests efficiently.
  • •Track account performance and report to Sales Management; identify upsell/cross-sell opportunities for fleet solutions.

Key Requirements

  • •Diploma or bachelor’s in business or a related field.
  • •2–3 years in customer service or operations.
  • •Proficiency in Arabic and English.
  • •Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • •Experience with internal booking and reservation systems.
Experience:2-3 yearsCustomer serviceOperationsFleet services
Education:Bachelor's in Business
Skills:CommunicationCoordinationCustomer focusAttention to detailTime management
Languages:ArabicEnglish
Tech Stack:Microsoft OfficeWordExcelPowerPointOutlook

Company Brief

Alturki Holding
Diversified holding company with interests across construction, industrial services, manufacturing, and other business sectors. The group manages a portfolio of operating companies serving commercial and industrial customers in Saudi Arabia and beyond.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Khobar, Saudi Arabia
Founded: 1975
WebsiteLinkedIn