Retail Assistant Store Manager - Odivelas Outlet (full time)

Puma
Portugal
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer service","Coaching","Performance management","Analytical thinking"]

Support the Store Manager by driving sales performance and meeting store KPIs and profitability goals. Maintain high customer experience standards and actively engage on the sales floor while coaching employees. Help manage store operations, including POS transactions, scheduling, inventory counts and shrink goals, and loss prevention/compliance. Assist with recruiting, staff training and development, performance conversations, and feedback to team members.

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Puma
Puma
7 hours ago

Retail Assistant Store Manager - Odivelas Outlet (full time)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support the Store Manager by driving sales performance and meeting store KPIs and profitability goals. Maintain high customer experience standards and actively engage on the sales floor while coaching employees. Help manage store operations, including POS transactions, scheduling, inventory counts and shrink goals, and loss prevention/compliance. Assist with recruiting, staff training and development, performance conversations, and feedback to team members.
Location: Portugal
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support sales goals by ensuring the store meets or exceeds sales, KPIs, and profitability targets.
  • •Maintain high standards of customer service aligned with brand values.
  • •Participate in recruiting and manage staffing needs; train, develop, and manage team performance with coaching and accountability.
  • •Back up store operations as needed: supervise daily performance, process POS transactions, ensure POS access compliance, and support manager absence.
  • •Oversee scheduling, loss prevention, and inventory management including physical counts and shrink goals.

Key Requirements

  • •Minimum of 3 years in a retail environment, with at least 1 year in a managerial or senior retail staff role.
  • •Achieve or exceed sales, KPIs, and profitability goals.
  • •Analyze customer profiles and buying trends, and conduct performance appraisals.
  • •Interpret and diagnose store performance using controllable operational KPIs (including CR, UPT, ATV).
  • •Maintain high customer experience standards and demonstrate recruiting, training, and people-management skills.
Experience:Retail
Skills:LeadershipCustomer serviceCoachingPerformance managementAnalytical thinking
Tech Stack:POS

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn