Field Service Professional -Rochester, NY (Rochester, NY, Virtual, 14609)

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-first attitude","Rapport building","Integrity","Safety mindset","Coachable"]

Install, service, and troubleshoot smart home security and automation equipment while acting as the face of Vivint in customers’ homes. You’ll evaluate homes to recommend and sell upgrades or service enhancements, educate homeowners on using their systems, and follow strong safety practices. The role blends hands-on technical work with consultative sales, supported by comprehensive paid training, coaching, and a 4-day work week schedule.

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NRG Energy
NRG Energy
19 hours ago

Field Service Professional -Rochester, NY (Rochester, NY, Virtual, 14609)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home security and automation equipment while acting as the face of Vivint in customers’ homes. You’ll evaluate homes to recommend and sell upgrades or service enhancements, educate homeowners on using their systems, and follow strong safety practices. The role blends hands-on technical work with consultative sales, supported by comprehensive paid training, coaching, and a 4-day work week schedule.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new systems.
  • •Follow strong safety practices, including completing a safety analysis of each home.
  • •Participate in ongoing coaching and leadership training to grow within the organization.

Pay and Benefits

Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kEquityPaid TrainingPaid HolidaysPaid LeaveCompany VehicleGas Card

Key Requirements

  • •Must have a valid driver’s license.
  • •Ability to lift and carry up to 45 lbs.
  • •Ability to climb ladders (up to 14 feet) and work in confined spaces like attics.
  • •Ability to bend, kneel, and stand for extended periods.
  • •Strong customer-first approach and ability to build rapport; sales mindset is a major plus.
Experience:B2C salesRetail salesInsuranceService-based salesSmart home
Skills:Customer-first attitudeRapport buildingIntegritySafety mindsetCoachable
Licenses:Driver’s license
Tech Stack:Smart homeSecurity camerasSmart locksHome automation systemsCell phoneTablet

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn