Delivery Hero

2 days ago

Online Account Manager - Local Shops

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Manage and grow relationships with online accounts and vendor partners to drive increased revenue, profitability, and market share. Lead business reviews, renegotiate commission rates, and support advertisement sales including vendor branding assets. Keep vendor item lists up to date, optimize vendor content (MOA, delivery/prep times), and encourage digitalization initiatives such as Backlinks, splash pages, white-label options, and Facebook integration. Coordinate with vendors to resolve operational issues and support online payment adoption.

Location: Amman

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Conduct business reviews with accounts and identify opportunities that increase revenue, profitability, and market share.
•Maintain ongoing vendor relationships via phone and email and resolve operational issues between vendors and companies.
•Ensure vendor item lists are continuously up to date and optimize vendor content such as MOA, delivery time, and prep time.
•Handle commercial growth through commission rate renegotiation and renewal of existing contacts.
•Drive vendor marketing and digitalization initiatives, including advertisement sales, coupons/promotions/vouchers, and encouraging use of Pelican and online payment gateway features.

Key Requirements

•Bachelor’s Degree in Business Administration or a related field.
•Minimum 3+ years of experience in Sales.
•Strong negotiation skills.
•Ability to meet deadlines and remain flexible in working.
•Excellent written and verbal communication, plus strong analytical and Excel skills.

Experience:3+ years

Education:Bachelor's

Skills:NegotiationDeadline managementFlexibilityCommunicationAnalytical skills

Languages:English

Tech Stack:TalabatSales ForcePelicanBacklinksSplash pagesWhite-labelFacebook

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 days ago

Online Account Manager - Local Shops

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Amman

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Conduct business reviews with accounts and identify opportunities that increase revenue, profitability, and market share.
•Maintain ongoing vendor relationships via phone and email and resolve operational issues between vendors and companies.
•Ensure vendor item lists are continuously up to date and optimize vendor content such as MOA, delivery time, and prep time.
•Handle commercial growth through commission rate renegotiation and renewal of existing contacts.
•Drive vendor marketing and digitalization initiatives, including advertisement sales, coupons/promotions/vouchers, and encouraging use of Pelican and online payment gateway features.

Key Requirements

•Bachelor’s Degree in Business Administration or a related field.
•Minimum 3+ years of experience in Sales.
•Strong negotiation skills.
•Ability to meet deadlines and remain flexible in working.
•Excellent written and verbal communication, plus strong analytical and Excel skills.

Experience:3+ years

Education:Bachelor's

Skills:NegotiationDeadline managementFlexibilityCommunicationAnalytical skills

Languages:English

Tech Stack:TalabatSales ForcePelicanBacklinksSplash pagesWhite-labelFacebook

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor