Sales and Service Leader - Full Time (San Jose, CA, US, 95129)

Sephora
San Jose
Workplace: OnsiteFull timeUSD 28 - 32.2 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Coaching","Leadership","Communication","Interpersonal skills","Customer focus"]

Lead day-to-day store success by coaching your team to deliver exceptional client service and achieve sales goals. Use product knowledge and personalized recommendations to drive performance and improve loyalty program engagement. Support onboarding and continuous learning, help maintain inventory and visual merchandising standards, and uphold store policies to create a safe, inclusive shopping experience. Work a reliable full-time schedule aligned to peak retail hours.

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FursaFursa
Sephora
Sephora
15 hours ago

Sales and Service Leader - Full Time (San Jose, CA, US, 95129)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead day-to-day store success by coaching your team to deliver exceptional client service and achieve sales goals. Use product knowledge and personalized recommendations to drive performance and improve loyalty program engagement. Support onboarding and continuous learning, help maintain inventory and visual merchandising standards, and uphold store policies to create a safe, inclusive shopping experience. Work a reliable full-time schedule aligned to peak retail hours.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through client engagement, product expertise, and personalized recommendations.
  • •Provide ongoing feedback and development to coach the team for growth and improved performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 28 - 32.2 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityCustomer service
Skills:CoachingLeadershipCommunicationInterpersonal skillsCustomer focus

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn