Customer Experience Banker Non NMLS - Luka, MS (Downtown)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve walk-in customers as a financial concierge, providing exemplary customer service while accurately processing transactions. Identify customer financial goals and needs, educate customers on consumer deposit products, and recommend appropriate banking products and services. Use a disciplined sales approach—follow-ups, outbound calling, and partner referrals—to retain and grow both consumer and business relationships. Ensure compliance with operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker Non NMLS - Luka, MS (Downtown)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, providing exemplary customer service while accurately processing transactions. Identify customer financial goals and needs, educate customers on consumer deposit products, and recommend appropriate banking products and services. Use a disciplined sales approach—follow-ups, outbound calling, and partner referrals—to retain and grow both consumer and business relationships. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and understand their needs.
  • •Retain and grow relationships through a disciplined sales process, including follow-up, outbound calling, and referral sourcing.
  • •Refer and educate customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to communicate and present effectively in a customer-facing environment.
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn