Event Registration Specialist

Informa
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Interpersonal skills","Problem-solving","Analytical thinking","Stress management"]

Support South Florida Ventures’ event registration team by handling exhibitor inquiries and resolving issues via email, phone, live chat, and in-person interactions. Become an expert on event offerings and internal systems to provide accurate communication, and help drive event success by managing registration implementation, coordinating onsite registration operations, running acceptance testing, and overseeing event timelines end-to-end.

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FursaFursa
Informa
Informa
1 day ago

Event Registration Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support South Florida Ventures’ event registration team by handling exhibitor inquiries and resolving issues via email, phone, live chat, and in-person interactions. Become an expert on event offerings and internal systems to provide accurate communication, and help drive event success by managing registration implementation, coordinating onsite registration operations, running acceptance testing, and overseeing event timelines end-to-end.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Support the registration department by ensuring seamless event registration processes and maintaining a direct relationship with global exhibitors.
  • •Address exhibitor inquiries and resolve issues promptly and professionally through email, phone, live chat, and onsite interactions.
  • •Develop and maintain expert-level knowledge of events, offerings, and internal systems to provide accurate communication.
  • •Manage registration implementation for credential and/or conference programs, including overseeing acceptance testing and maintaining event timelines end-to-end.
  • •Coordinate onsite event registration operations and lead/supervise specialists or contract employees providing ongoing registration support.
Travel: High travel

Pay and Benefits

Equity and Bonus:Equity
Perks:401kHealth InsuranceVisionDentalParental LeaveRemote WorkEsppEap Assistance

Key Requirements

  • •Bachelor’s degree in Business Management, Information Systems, or Management; or 3-5 years of equivalent work experience.
  • •3-5 years of experience with SaaS, CRM, or registration development.
  • •Ability to work with a team and manage one or more onsite employees.
  • •Strong analytical, problem-solving, and recommendation skills.
  • •Proficient in Microsoft Office (Word, Excel).
Experience:SaaSCRMRegistration development
Education:
Skills:CommunicationInterpersonal skillsProblem-solvingAnalytical thinkingStress management
Languages:English
Tech Stack:Microsoft OfficeWordExcelSaaSCRMRegistration website buildsLinkedIn Learning

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn