PRADA Client Advisor MRTW (m/f/d)

Prada Group
Amsterdam
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer focus","Relationship building","Teamwork"]

Deliver an extraordinary luxury client experience as a Prada Client Advisor, placing the client at the center and building long-lasting relationships. Promote the brand philosophy, convert client needs into personalized service across store and ecommerce, and drive individual sales and KPI targets. Maintain product and fashion knowledge, capture client data in CRM, resolve client complaints, and actively use digital tools and omni-channel practices while supporting daily store operations.

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FursaFursa
Prada Group
Prada Group
3 days ago

PRADA Client Advisor MRTW (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Live

Job Summary

Deliver an extraordinary luxury client experience as a Prada Client Advisor, placing the client at the center and building long-lasting relationships. Promote the brand philosophy, convert client needs into personalized service across store and ecommerce, and drive individual sales and KPI targets. Maintain product and fashion knowledge, capture client data in CRM, resolve client complaints, and actively use digital tools and omni-channel practices while supporting daily store operations.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Place the customer at the center by creating a welcoming environment and delivering excellence service in line with the client journey.
  • •Exceed individual sales targets and KPI goals, maximizing sales performance to support store success.
  • •Demonstrate strong product knowledge and Prada brand history, culture, and DNA while advising clients on luxury fashion and trends.
  • •Capture and maintain client data in the Company CRM, building meaningful relationships and future opportunities; embrace omni-channel mindset.
  • •Resolve client complaints when needed, host customer appointments in-store or virtually, and support daily store operations including stock room organization and reporting compliance.

Key Requirements

  • •Similar experience within a luxury or premium brand.
  • •Understanding of luxury customer service and the ability to build long-lasting client relationships.
  • •Excellent communication and interpersonal skills.
  • •Fluency in English.
  • •Ability to work both independently and as part of a team.
Experience:LuxuryPremium
Skills:CommunicationInterpersonal skillsCustomer focusRelationship buildingTeamwork
Languages:English
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn