Assistant Manager - Facilities Management Operations

Dubai Holding
United Arab Emirates
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Stakeholder management","Relationship-building","Customer focus"]

Lead day-to-day facilities management operations for a portfolio of residential and commercial destinations, ensuring hard/soft services meet SLAs, quality standards, and operational requirements. Manage FM teams and service providers, optimize the Maximo CAFM system for tracking work orders, and monitor utilities consumption and sustainability initiatives. Oversee asset lifecycle activities, vendor performance, tendering/procurement support, QHSE compliance, and continuous operational improvements.

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Dubai Holding
Dubai Holding
1 month ago

Assistant Manager - Facilities Management Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 minutes agoStatus: Live

Job Summary

Lead day-to-day facilities management operations for a portfolio of residential and commercial destinations, ensuring hard/soft services meet SLAs, quality standards, and operational requirements. Manage FM teams and service providers, optimize the Maximo CAFM system for tracking work orders, and monitor utilities consumption and sustainability initiatives. Oversee asset lifecycle activities, vendor performance, tendering/procurement support, QHSE compliance, and continuous operational improvements.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Support annual OPEX/CAPEX budgeting, monitor expenditures, identify cost-saving opportunities, and ensure timely delivery of approved projects.
  • •Oversee daily facilities management operations (hard and soft services) to meet SLAs, quality standards, and operational requirements.
  • •Lead and coordinate FM teams and service providers, conducting inspections, audits, meetings, and performance reviews.
  • •Manage and optimize the CAFM system (Maximo) to track and close service requests and work orders; monitor utilities consumption and drive sustainability/energy-efficiency initiatives.
  • •Manage vendor performance and KPIs/SLAs, certify payments, ensure QHSE compliance, support tendering/procurement, resolve customer complaints, and drive continuous improvement.

Key Requirements

  • •Bachelor’s degree in Engineering or Facilities Management; Master’s degree and professional FM qualifications (e.g., IWFM) are advantageous.
  • •Minimum 6 years of Facilities Management experience with strong knowledge of hard and soft services, contract management, tendering, and operations.
  • •Strong understanding of maintenance management, FM best practices, statutory regulations, and health & safety requirements.
  • •Excellent communication, negotiation, stakeholder management, and relationship-building skills; Arabic language skills are desirable.
  • •Customer-focused, with strong problem-solving, adaptability, planning, leadership, teamwork, and results-driven decision-making.
Experience:6+ yearsReal estateFacilities management
Education:Bachelor's
Skills:CommunicationNegotiationStakeholder managementRelationship-buildingCustomer focus
Certifications:IWFM
Languages:Arabic
Tech Stack:MaximoCAFMIWFM

Company Brief

Dubai Holding
Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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