NTT

1 month ago

Salesforce Agentforce Developer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Design, develop, test, and deploy AI-powered Salesforce solutions using Agentforce and Einstein AI. Configure Agentforce agents, topics, actions, prompts, and conversation flows, and build scalable integrations across Sales Cloud, Service Cloud, and Experience Cloud. Create Apex, Lightning Web Components, Flows, and data/AI workflows, while ensuring security, governance, and compliance. Support Agile delivery with testing, deployment, monitoring, and troubleshooting, and keep stakeholders updated on progress and risks.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.
•Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and improve user experiences.
•Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations for Agentforce implementations.
•Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.
•Monitor Agentforce performance, troubleshoot issues, optimize AI responses/automation, and support Agile delivery with testing, deployment, and stakeholder updates.

Key Requirements

•3+ years of experience in Salesforce development and implementation projects.
•Experience on 2–3 end-to-end Salesforce projects in a developer role.
•Salesforce Platform Developer I Certification.
•Hands-on experience with Salesforce Agentforce and Einstein AI, including Prompt Builder, Agent Builder, and Copilot capabilities.
•Strong experience with Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and the Salesforce security model.

Experience:3+ years

Certifications:Salesforce Platform Developer I CertificationSalesforce AI Specialist CertificationAgentforce Specialist CertificationSalesforce Platform App Builder CertificationSalesforce Platform Developer II Certification

Tech Stack:SalesforceAgentforceEinstein AIEinstein GPTPrompt BuilderAgent BuilderCopilot ActionsData CloudApexLightning Web Components (LWC)FlowsVisualforceTriggersREST APIsPlatform EventsPlatform eventsSales CloudService CloudExperience CloudOmni-Channel

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT