Motorola Solutions

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Customer Success Manager oversees deployment of Motorola Solutions Guardian Suite for key UK/Europe customers, bridging operational and technical sides, managing project plans, requirements, and stakeholder communications to deliver on schedule and ensure customer sign-off.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Creation and maintenance of required project plans and all associated project documentation (RAID log, RFCs, Requirements documentation, Contract Changes, Finance)
•Effectively managing customer relationships via remote and on site engagement
•Effectively managing internal and external resources and stakeholders to ensure tasks are completed inline with the project timescales
•Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
•Producing solution specifications / design and agreeing this with the customer

Travel: Low travel

Pay and Benefits

Perks:Private MedicalPensionEquityFlexible WorkingHoliday Entitlement

Key Requirements

•A formal qualification (Degree) in Computing Science or equivalent experience
•Experience of managing the delivery of large and complex software solutions to major customers
•Proven experience in managing customer requirements
•Proven leadership and motivation of virtual teams
•Excellent communication skills both written and verbal

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementProject managementAnalytical thinking

Certifications:Agile

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Creation and maintenance of required project plans and all associated project documentation (RAID log, RFCs, Requirements documentation, Contract Changes, Finance)
•Effectively managing customer relationships via remote and on site engagement
•Effectively managing internal and external resources and stakeholders to ensure tasks are completed inline with the project timescales
•Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
•Producing solution specifications / design and agreeing this with the customer

Travel: Low travel

Pay and Benefits

Perks:Private MedicalPensionEquityFlexible WorkingHoliday Entitlement

Key Requirements

•A formal qualification (Degree) in Computing Science or equivalent experience
•Experience of managing the delivery of large and complex software solutions to major customers
•Proven experience in managing customer requirements
•Proven leadership and motivation of virtual teams
•Excellent communication skills both written and verbal

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementProject managementAnalytical thinking

Certifications:Agile

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn