Relationship Manager (Malayalam speaker)

Exinity
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Networking","Problem-solving","Analytical thinking","Self-motivation"]

Own onboarding and ongoing growth of a portfolio of clients by building trusted, value-based relationships. Meet personal and team KPI targets while activating, retaining, and expanding customer accounts through personalized support. Keep clients updated on company developments, research new prospect sources, and translate complex forex/financial information into clear investment guidance. Coordinate with internal teams to resolve issues, enhance reporting, and stay current on economic indicators affecting forex markets.

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FursaFursa
Exinity
Exinity
16 hours ago

Relationship Manager (Malayalam speaker)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own onboarding and ongoing growth of a portfolio of clients by building trusted, value-based relationships. Meet personal and team KPI targets while activating, retaining, and expanding customer accounts through personalized support. Keep clients updated on company developments, research new prospect sources, and translate complex forex/financial information into clear investment guidance. Coordinate with internal teams to resolve issues, enhance reporting, and stay current on economic indicators affecting forex markets.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Onboard new clients and grow accounts using a value-based relationship approach.
  • •Activate, retain, and expand a customer portfolio with personalized support (including voice and social media support).
  • •Develop trusted relationships, keep clients updated, and ensure high service levels.
  • •Research prospect sources and assess customers’ potential; prepare sales activities using available tools and insights.
  • •Listen to customers, offer solutions, coordinate with relevant departments to resolve issues, and provide feedback on customer needs and frustrations.

Key Requirements

  • •Native Malayalam and fluent English.
  • •Deep understanding of forex markets, currency pairs, and factors influencing their dynamics.
  • •Experience working in sales for a CFD broker.
  • •Ability to analyze financial markets, economic indicators, and macroeconomic trends.
  • •University degree (Business, Finance, Economics, or related field).
Experience:ForexCFD broker
Education:Bachelor's
Skills:CommunicationNetworkingProblem-solvingAnalytical thinkingSelf-motivation
Languages:MalayalamEnglish

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
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