Senior Manager, AI Agents and Automation
Jerry
New York, Chicago, Boston, San Francisco
Workplace: RemoteFull timeUSD 160,000 - 210,000 annuallyFunction: Data Science & Machine LearningExperience: 4+ yearsSkills: ["Systems thinking","Experimentation","Data-driven decision making","Technical translation","Navigating tradeoffs"]Lead end-to-end development of an agentic AI platform and customer experiences, partnering with engineering to design prompt strategies, evaluation frameworks, and guardrails that balance latency, cost, and accuracy. Drive improvements in answer quality, customer satisfaction, and automation rates through rigorous experimentation. Act as a technical translator across the org and collaborate with OpenAI to evaluate and deploy next-generation voice and workflow automation.
