Villa Host (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Attention to detail","Resilience","Customer interaction"]

Provide exceptional luxury villa guest experiences from pre-arrival through departure by welcoming guests, managing efficient check-in/out, and coordinating with reservations and internal departments. Anticipate guest needs, answer inquiries, resolve concerns professionally, and ensure villa amenities and payments are handled in line with guidelines. Deliver personalized concierge services such as bookings, dining orders, transportation, and laundry, and gather feedback to continuously improve service quality.

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Power International Holding
Power International Holding
12 hours ago

Villa Host (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Provide exceptional luxury villa guest experiences from pre-arrival through departure by welcoming guests, managing efficient check-in/out, and coordinating with reservations and internal departments. Anticipate guest needs, answer inquiries, resolve concerns professionally, and ensure villa amenities and payments are handled in line with guidelines. Deliver personalized concierge services such as bookings, dining orders, transportation, and laundry, and gather feedback to continuously improve service quality.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Greet arriving guests, facilitate efficient check-in, and provide welcoming, personalized luxury service.
  • •Liaise with reservations and guests prior to arrival to confirm needs and special requests; confirm villa briefing on facilities.
  • •Escort guests to accommodations, provide room orientation, ensure amenities function properly, and handle payments and foreign exchanges per guidelines.
  • •Provide concierge services (e.g., bookings, F&B orders, transportation, laundry) and recommend local dining and entertainment.
  • •Coordinate with housekeeping and engineering to resolve outstanding issues, handle complaints professionally, manage smooth check-out, and seek guest feedback.

Key Requirements

  • •5+ years working experience, including 3 years relevant experience, with GCC experience a plus.
  • •Bachelor’s degree in Hospitality or a related field.
  • •Strong knowledge of hospitality and luxury service standards, including guest preferences and hotel/villa operations.
  • •Excellent interpersonal and communication skills to interact professionally with guests and understand their needs.
  • •Ability to identify and resolve guest inquiries, concerns, and requests quickly with attention to detail.
Experience:5+ yearsHospitality
Education:Bachelor's in Hospitality
Skills:CommunicationLeadershipAttention to detailResilienceCustomer interaction

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website